Covid-19 Updates - last updated: 5/25/2021 Safety Protocols in the Theater

WHAT TO EXPECT DURING YOUR VISIT

COVID-19 Safety Protocols graphic for Renaissance Theaterworks

Social Distancing

Social distancing measures will be in place, at the lobby and the theater space.  

Air Filtration

Bi-polar Ionization units have been added to the HVAC system for increased air cleanliness. Our HVAC also uses MERV-11 filters for better filtration of fine particles from the air.

Cleaning

Enhanced cleaning and sanitation of high-touch shared surfaces will occur before and after the show.

Building Opening And Closing

The building will open one half hour before curtain speech and will close immediately following the performance.

Touchless Playbills

Printed playbills will not be available. A pdf file of the playbill will be available on our website.

Concessions

No concession sales will be available and no eating or drinking will be allowed in the building.

WHAT WE EXPECT FROM YOU

Symptoms

If you are feeling unwell, please stay home. We want you, and everyone, to stay healthy so we can see you at the next show!

Masks

Masks will be required to be worn properly, over the nose and mouth, at all times. Any person who is unable to comply will be asked to leave. Should you need a replacement mask, we will have a supply ready for you.

Wash And Sanitize Often

Hand sanitizing stations will be readily available throughout the venue. Please use these often, especially after touching any shared surface. Please also wash your hands with soap and water for at least 20 seconds before touching your face and after touching any shared surface.

Social Distancing

For everyone’s safety, we request you stay at least 6 feet apart from anyone who is not a member of your household. Your household/party will be grouped together, but will be 6 feet apart from other patrons. This may mean your “normal” seat looks much different than before. Please only sit with members of your household/party.

Go Paperless

Please use digital tickets whenever possible. We are happy to help. We will provide contactless ticketing through our new digital scanners that can read both paper tickets and tickets displayed on your mobile phone.

No Late Seating

Late seating will not be allowed. If you're running late, please call the Box Office before 5:00 pm at 414-278-0765. After hours, leave a phone message or send an email at [email protected] to reschedule your performance.

Please Remain Seated

Upon entering the theater, a House Manager will show you where you will sit. Please remain seated in your assigned seat until the end of the performance. There will be no intermission. Be sure to use the restroom and attend to other matters before entering the theater.

Restrooms

Please try to limit restroom occupancy to 3 people at a time.

Refund Policy

If your comfort level changes after your purchase, please contact our Box Office at 414-278-0765 or via email at [email protected] and we will exchange your ticket for a virtual link or issue a refund.

Your compliance with our protocols allows us to return to the stage and to gather together. Please note that if you have been vaccinated for COVID-19 you will still be required to follow these safety precautions. Thank you, in advance, for your support!

Agreement For Ticket Purchases

By purchasing a ticket, you agree to follow all health and safety guidelines. This includes wearing a mask at all times, maintaining social distancing, washing your hands and sanitizing often, and using touchless ticketing when possible. Failure to adhere to these guidelines may result in being asked to leave the theater. If you have been vaccinated for COVID-19 you will still be required to follow these safety precautions.

3/23/2021 Let's Get bak to who and what we miss most

COVID-19 has changed how we live and how we feel. Learning more about COVID-19 vaccines is the first step to getting us back to who and what we miss most.

You have questions and that’s ok. It’s time to get the facts to help you make an informed choice. Get the facts at covid19.mcw.edu

This document from the Medical College of Wisconsin, updated 3/23/2021, answers most of your questions.

Stay tuned for the latest updates.

Update from Renaissance Theaterworks

We Miss You! And we cannot wait until we can gather together again...

Due to the complex challenges of COVID-19 and in keeping with recommendations from the Wisconsin Department of Health Services and the CDC, we made changes to our 2020-21 season to ensure the safety of our patrons, artists, board and staff. The safety of our community is our priority.

Schedule Changes

More information.

Flexibility

  • Purchase with confidence!
  • Guaranteed 100% Refund on all cancelled performances.
  • Subscribers receive unlimited ticket exchanges with 48 hours notice (based on
  • availability.)
  • Digital streaming options – when available.

Safety Measures in place to protect you

We are making adjustments to the live theater experience as needed:

  • Limiting the capacity of our theater to ensure proper social distancing.
  • Enhancing cleaning procedures before and after every performance.
  • Providing hand sanitation stations throughout the space.

Please check our website and our social media pages for the latest updates, or contact us at 414-273-0800 or [email protected].

As Milwaukee’s only non-profit theatre dedicated to gender-equity, the economic impact of reduced ticket sales hurts us. But your generosity can heal us. Please consider making a tax-deductible gift to Renaissance Theaterworks.

You – our community of theatre-goers and makers and supporters – are our most precious commodity. We urge you to take all precautionary measures necessary to ensure your health and safety. We need each other. So take care of yourselves. Let’s take care of each other. Important work lies ahead.

Lisa signature

Lisa Rasmussen
Managing Director

Suzan signature

Suzan Fete
Co-Founder & Artistic Director